If your power station is charged fully, but the AC outlet can’t charge the connected device, it could be that the power requirements (Watts) of the connected device exceed the maximum output of the AC outlet.
You can find the maximum output for your power station’s AC outlet below:
|AC Output (Watts)
|A1720: Anker 521 Portable Power Station (PowerHouse 256Wh)
|A1751: Anker 535 Portable Power Station (PowerHouse 512Wh)
|A1770: Anker 757 Portable Power Station (PowerHouse 1229Wh)
Make sure that the device you are connecting to the AC outlet is within the maximum output listed above.
If that doesn’t resolve the problem, please directly contact MyAnker Customer Support for further assistance.