Powerhouse Troubleshooting

What should I do if the DC port (car port) does not work?
If your power station is charged fully, but the DC port (car port) can’t charge the connected device, it could be that the power requirements (Watts) ...
Tue, 21 Feb, 2023 at 12:22 PM
What should I do if the car port on Anker 757 Portable Power Station (PowerHouse 1229Wh) does not work?
When you come across a problem that the car port on the Anker 757 Power Station cannot work, please plug in a car charger to the DC car port, then ...
Tue, 21 Feb, 2023 at 12:25 PM
How to reset Anker 521 Portable Power Station (PowerHouse 256Wh)?
When the power station does not work normally (no output, LCD screen works abnormally, etc.), try resetting.   There is a factory reset port on the ...
Tue, 21 Feb, 2023 at 11:57 AM
What should I do if the USB-C or USB-A port does not work?
If the power station is charged fully, but the USB-C port or USB-A cannot charge devices, try using the following troubleshooting steps.   Try a di...
Tue, 21 Feb, 2023 at 12:12 PM
What should I do if the display only shows 100% and 0% or if the battery discharges quickly within several minutes?
If the display only shows 100% or 0%, or if you find the battery discharges quickly within several minutes, such as dropping from 20% to 0% very quick...
Tue, 21 Feb, 2023 at 12:19 PM
What should I do if the portable power station discharges quickly when not in use?
The power station is fully charged, but two days later, there is only 10% power left, and no devices are connected.   When any control buttons are t...
Tue, 21 Feb, 2023 at 12:19 PM
What should I do if the AC outlet does not work?
If your power station is charged fully, but the AC outlet can’t charge the connected device, it could be that the power requirements (Watts) of the co...
Tue, 21 Feb, 2023 at 12:18 PM
What should I do if the power station discharges quickly when in use?
If the power station is fully charged but only charges your laptop twice or less, please try the following troubleshooting steps:   Confirm if you ...
Tue, 21 Feb, 2023 at 12:21 PM