AnkerWork FAQ's

What do I do if PowerConf H700's noise cancellation performance does not meet expectations?
Here are some tips for enhancing the sound quality and noise cancellation:   - Make sure you are wearing the headphones correctly to ensure you're get...
Thu, 15 Dec, 2022 at 3:35 PM
What do I do if my headset mutes/unmutes while I'm using it?
1. Ensure your AnkerWork APP/software is the latest version.  2. Update the headset's firmware to the latest version via the mobile AnkerWork app. ...
Thu, 15 Dec, 2022 at 3:34 PM
How do I reset PowerConf H500/H700?
You can reset PowerConf H500/H700 by pressing the power button and the rotating knob simultaneously for 5 seconds until the LED indicator on the mic boom...
Thu, 15 Dec, 2022 at 3:33 PM
What should I do if there is no "Mic Muted" prompt when I take PowerConf H500/H700 off?
Make sure to turn on the headphones before wearing them. If you wear PowerConf H500/H700 before it has completely turned on, you may not hear the "...
Thu, 15 Dec, 2022 at 3:32 PM
Tips when upgrading PowerConf H500/H700's firmware
- Open your phone's settings and clear the AnkerWork app cache in the app management interface. - Do not use PowerConf H500/H700 during the firmware...
Thu, 15 Dec, 2022 at 3:32 PM
What do I do if I cannot connect PowerConf H500/H700 to my computer with the Bluetooth dongle?
1. Plug the Bluetooth dongle into a USB-A port on your computer. 2. Turn on PowerConf H500/H700. The Bluetooth dongle will automatically connect/reconnect ...
Thu, 15 Dec, 2022 at 3:31 PM
How to Fix PowerConf Mic Issues
- Check the audio input/output settings on your computer. - Check whether the microphone is muted. - Reboot the conference app you are using, check the...
Thu, 15 Dec, 2022 at 3:30 PM
Does PowerConf H500/H700 work with Microsoft Teams?
  PowerConf H500/H700 can be used for calls and meetings with Microsoft Teams.   Note: During use, PowerConf H500/H700 cannot answer or hang up calls, or...
Thu, 15 Dec, 2022 at 3:30 PM
Why Won't My Speakerphone Pair via Bluetooth?
Anker PowerConf series speakerphones (PowerConf, PowerConf+, PowerConf S3 and PowerConf S500) support Bluetooth connections as long as the secondary devi...
Thu, 15 Dec, 2022 at 3:25 PM
What if the Button Status Does Not Sync With a Third-Party Conference Software?
Zoom:  We've got PowerConf, PowerConf S500 and PowerConf S330 speakerphone Zoom certified. Therefore, the status of the mute button on these three m...
Thu, 15 Dec, 2022 at 3:22 PM