What should I do if the monitor screen stays black after turning on the Baby Monitor E20/E21?
Modified on: Wed, 10 Dec, 2025 at 11:22 AM
Here are the steps to troubleshoot your camera and monitor connection:
Unplug the Power Cord: Disconnect the camera from the power source.
Restart the Camera: Press and hold the power button for three seconds to restart the device.
Check for Automatic Connection: Wait for the monitor to automatically connect to the camera.
Manual Connection: If the monitor fails to automatically recognize and connect to the camera, follow these steps:
Access the monitor's menu settings.
Navigate to the camera settings.
Select the “Add-on” option to manually add the camera.
If you have any other questions regarding the Baby Monitor E20/E21, please don't hesitate to contact us for further assistance.
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