MyAnker Troubleshooting

What should I do if the dock's USB-C PD port does not charge?
The USB-C PD port in a dock can supply up to 18W or 20W (depending on the specific model) in charging the peripheral device. If devices such as phones...
Wed, 22 Feb, 2023 at 8:45 AM
What should I do if the monitor keeps disconnecting and reconnecting through the hub or dock's HDMI port?
If the monitor keeps disconnecting and reconnecting or flashing through the HDMI port, the issue may be caused by the connected laptop, HDMI cable, mo...
Wed, 22 Feb, 2023 at 8:44 AM
What should I do if the hub/dock's USB-A port is not working?
If you connect a device to the USB-A port but it cannot be recognized by your laptop or you cannot transfer data between the device and your laptop, t...
Wed, 22 Feb, 2023 at 8:43 AM
What should I do if the adapter/hub/dock's Ethernet port is not working?
If your laptop cannot recognize a wired internet connection when you’ve connected to the Ethernet port, then the issue may lie in the connected laptop...
Wed, 22 Feb, 2023 at 8:42 AM
What should I do if the hub/dock’s HDMI port is not working?
When the hub/dock's HDMI port is not working, no display will be shown on a monitor connected to the hub or dock. This problem may be caused by th...
Wed, 22 Feb, 2023 at 8:41 AM