Can I use the eufy app and Alexa/Google simultaneously to control my Video Smart Lock E330?

Modified on: Fri, 28 Nov, 2025 at 4:23 PM


Compatible with:

Video Smart Lock E330


Currently, the Video Smart Lock E330 does not support multiple remote accesses at the same time.

1. This is designed with a focus on stability and safety.

2. This will not interfere with the regular operation of your Video Smart Lock E330. Please simply avoid using the eufy app and Alexa/Google simultaneously to control the lock.

If you have any other questions, please don't hesitate to reach out to us for further assistance.

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