My eufy Indoor Cam Cannot Power On
Modified on: Tue, 25 Nov, 2025 at 2:23 PM
Compatible with:
Indoor Cam 2K Pan & Tilt (Solo IndoorCam P24), Indoor Cam 2K (Solo IndoorCam C24), Indoor Cam S350
What Should I Do if My eufy Indoor Cam Cannot Power On?
If your eufy Indoor Cam is unable to power on, please try the following troubleshooting steps to verify whether the issue can be resolved:
- Confirm the original Indoor Cam’s power adapter is being used.
Note: The power adapter is 5V/2A for the Indoor Cam Pan/Tilt models, and the power adapter is 5V/1A for the Indoor Cam models.
- Try using another wall outlet to plug in the Indoor Cam power adapter.
- Check if the USB power cable plugs into the camera properly.
- Verify the Indoor Cam has not been used outdoors and exposed to the weather elements.
- Check the temperature since Indoor Cam has an operating temperature from 32°F to 104°F.
If you still have issues powering on your eufy Indoor Cam, please contact us for further assistance.
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