How do I locate the serial number of my device in the eufy app?
Modified on: Wed, 19 Nov, 2025 at 11:14 AM
Compatible with:
eufyCam, eufyCam Solar Panel, Backup Battery for HomeBase 2, SmartDrop, Floodlight Cam 2 Pro, Floodlight Cam 1080p, Floodlight Cam E 2K, Video Doorbell 2K (Wired), Video Doorbell 2K (Battery-Powered), eufy Security Video Doorbell 1080p (Battery-Powered), Video Doorbell Dual 2K (Battery-Powered), Outdoor Cam Pro (Solo OutdoorCam C24), Indoor Cam 2K Pan & Tilt (Solo IndoorCam P24), Indoor Cam 2K (Solo IndoorCam C24), Indoor Cam Mini 2K, Smart Lock C100, Smart Lock E130, Motion Sensor, 5-Piece Home Alarm Kit, Indoor Cam C220, SoloCam L40, SoloCam S230, eufyCam 2 Pro, eufyCam 2C Pro, eufyCam 2, eufyCam 2C, Smart Lock S230, SoloCam C210, Indoor Cam S350, Floodlight Cam E340, Water and Freeze Sensor, Siren, SoloCam E40, Keypad, Entry Sensor
Eufy recently released a new app update with a redesigned UI (user interface), please follow the steps shown in the images below to locate the serial number of your device.
Launch the eufy app > find the device of interest and click on the “...” icon > select the gearwheel icon > General > About Device > Serial Number.
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