Troubleshoot Bluetooth Connection
Modified on: Fri, 28 Nov, 2025 at 4:23 PM
Compatible with:
Smart Lock S230, Video Smart Lock E330, Smart Lock C220, Smart Lock C100, Smart Lock E130, Smart Lock C210
- Make sure your lock has enough power and you are close enough to it.
- Check your phone’s Bluetooth settings and make sure it’s turned on.
- If you have an Android device, make sure the Location Service is enabled.
- If all the above is checked, and you still can not connect to your lock, try to reboot your lock by reinstalling the battery.
If the issue persists, please contact us for assistance.
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