If you’re having trouble connecting your camera via Bluetooth with the eufy Security app, these tips will help you solve the problem.

• Enable Bluetooth on your phone via your phone's settings.
• Check your camera's power. First, power it on, then long press the "Sync" button 2s to turn on Bluetooth. Check if the camera's LED flashes.
• Make sure the QR code you scanned belongs to this camera. If not, go back to the QR code section and scan again.
• If you still can't connect to Bluetooth, contact eufy Support for help.