What should I do if my eufyCam S3 Pro has a weak or no signal?

Modified on: Wed, 10 Dec, 2025 at 11:24 AM


If your eufyCam S3 Pro has a weak or no signal, please try the following troubleshooting steps to solve the issue:

  1. Try moving your HomeBase 3 closer to the camera, if possible.
  2. Ensure your HomeBase 3 is placed in an open area in your home.

Note: In most cases, the HomeBase 3 can easily cover a house up to 3,000ft². However, please note that the actual range will vary depending on several factors such as the thickness of walls, obstacles inside the house, and the location of the HomeBase 3.


If you have any other questions regarding the eufyCam S3 Pro, please don't hesitate to contact us for further assistance.

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