Applicable to:

RoboVac 11S, RoboVac 30C, RoboVac 25C, RoboVac 15T, RoboVac 35C, RoboVac G10 Hybrid, RoboVac G30 Verge, RoboVac G30 Hybrid, RoboVac L70 Hybrid, RoboVac X8 Hybrid, RoboVac X8 Hybrid, RoboVac X8, RoboVac G20, RoboVac G20 Hybrid, RoboVac LR30 Hybrid, RoboVac L35 Hybrid, RoboVac G35+, RoboVac G40 Hybrid+, eufy Clean L50 SES, eufy Clean L60 Hybrid SES, eufy Clean G50 Hybrid

Background knowledge

The sensor (drop sensors on the bottom and front sensors on the bumper) of our RoboVac works with infrared. The sunlight could interfere with the sensors on the RoboVac. When RoboVac encounters sunlight, it would detect the sunlight as a stair and normally it would move back or emit drop sensor beeps (For Bounce RoboVac: Three beeps and flashing red light; For other models: Error 6 Device trapped); For L50/L60 series: Robot trapped, please move to an open area to start. 

Suggestion 

If the house is sunny during the day and it affects the normal operation of the RoboVac, we recommend running it at a different time of the day or when the window blinds are closed. If you don't have any potential drop spots in your home, you can disable the drop sensors by covering them with light-colored opaque pieces of paper or tapes.

If you need further assistance, please contact us.