What should I do if my USB device is not recognized?

Modified on: Fri, 17 Oct, 2025 at 3:56 PM


Compatible with:

Capsule Air, D4112, Capsule 3 Laser (ATV), D2426, Capsule 3 Laser (GTV), D2426112


1. Install the File Explorer app from the Google Play Store.

2. Make sure the USB drive has a FAT32 format.

3. Download an mp3 to the USB drive and connect it with projector to see if it plays.

4. Test another USB drive.

If you still have any questions, please contact us for further assistance. 


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